1. Information We Collect
You may browse the OccluPro website without directly providing personal information.
Certain technical information may be collected automatically when you visit our website.
We may also collect information that you voluntarily provide when you:
- Request a quotation
- Request a product demonstration
- Purchase an OccluPro product or accessory
- Register a product
- Create an account
- Contact customer support
- Register for training or educational programs
- Subscribe to marketing communications
- Contact an authorized OccluPro distributor
- Otherwise communicate with AiDent or OccluPro
The information we collect may include Personal Information, Navigational Information, Commercial Information, and Device or Diagnostic Information.
2. Personal Information
"Personal Information" means information that identifies or may reasonably be associated with an individual.
Depending on how you interact with OccluPro, this may include:
- Name
- Company, dental clinic, laboratory, or organization name
- Professional title
- Email address
- Telephone number
- Country or region
- Billing address
- Shipping address
- Account information
- Product registration information
- Product serial number
- Distributor or reseller relationship
- Demonstration requests
- Quotation requests
- Training registrations
- Technical support requests
- Transaction and order history
- Communication preferences
We may also retain information contained in communications that you voluntarily send to us.
3. Navigational and Technical Information
When you access the OccluPro website, certain information may be collected automatically, including:
- IP address
- Approximate geographic location
- Browser type
- Operating system
- Device type
- Referring website
- Pages viewed
- Access times
- Session duration
- Website interactions
We may use this information to:
- Operate and improve the website
- Understand how visitors use the website
- Improve website performance
- Identify technical problems
- Maintain website security
- Improve our products and services
- Provide more relevant content
4. OccluPro Device and Diagnostic Information
OccluPro hardware and software may generate technical information related to the operation of the system.
Depending on the software version and configuration, this may include:
- Device serial number
- Hardware version
- Software version
- Sensor information
- System configuration
- Error logs
- Application performance information
- Session timestamps
- Connectivity information
- Troubleshooting information
- Feature usage
Where such information is collected by AiDent, it may be used to:
- Provide technical support
- Diagnose hardware or software issues
- Improve product reliability
- Develop software updates
- Improve product performance
- Improve the OccluPro user experience
Where diagnostic-data collection is optional, appropriate user choices or consent mechanisms may be provided.
5. Clinical and Patient Data
OccluPro is designed for use by dental professionals to support digital occlusal analysis.
The software may process clinical information such as:
- Relative occlusal force data
- Contact timing
- Occlusal balance
- Contact distribution
- Center-of-force information
- Dynamic occlusal recordings
- Other measurements related to occlusal analysis
Current OccluPro software
The current version of the OccluPro software does not store patient-identifiable bite records on AiDent-operated cloud infrastructure or servers.
Clinical data generated by the current software is managed locally according to the configuration and workflow of the dental professional or dental organization using the system.
Dental professionals and clinics are responsible for ensuring that any patient information they enter into or associate with OccluPro records is handled in accordance with applicable privacy, medical-record, and data-protection requirements.
Future cloud services
AiDent may in the future develop optional cloud-based OccluPro services that allow users to store, synchronize, access, or share clinical records.
If such services are introduced, this Privacy Policy will be updated before or at the time those services become available to explain:
- What clinical information is collected
- Where information is stored
- How information is protected
- Who may access the information
- How long the information is retained
- What rights users and patients may have
- What additional consent or contractual terms may apply
AiDent will not assume that consent provided under this Privacy Policy automatically covers future cloud-based processing of identifiable patient health information.
6. How We Use Personal Information
We may use Personal Information to:
- Operate and improve OccluPro websites and services
- Process orders
- Arrange delivery of products
- Provide quotations
- Arrange product demonstrations
- Manage product registrations
- Provide warranties
- Provide technical support
- Provide customer service
- Provide training and education
- Respond to inquiries
- Communicate product or service information
- Provide software or product updates
- Maintain customer accounts
- Improve products and user experience
- Conduct internal analytics
- Prevent fraud or misuse
- Comply with legal and regulatory obligations
- Communicate with customers regarding existing commercial relationships
Where permitted by law or where you have provided appropriate consent, we may also use your contact information to send information about:
- OccluPro products
- New product features
- Clinical education
- Webinars
- Events
- Training programs
- Promotions
- Related products or services
7. Marketing Communications
You may choose to receive marketing communications from OccluPro.
These communications may include information about:
- Product updates
- Clinical workflows
- Educational resources
- Webinars
- Events
- Training opportunities
- New products
- Promotions
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism contained in the communication or by contacting us at:
You may continue to receive non-marketing communications necessary for:
- Orders
- Product registration
- Warranty
- Technical support
- Account management
- Safety or regulatory notices
- Other existing service relationships
8. Authorized Distributors and Resellers
OccluPro products may be sold and supported through authorized distributors and resellers in different countries.
If you request:
- A quotation
- A product demonstration
- Local purchasing information
- Installation
- Training
- Technical support
- Local sales assistance
we may provide your relevant contact information to an authorized distributor or reseller responsible for your country or region.
The distributor may contact you directly to provide the requested service.
9. Third-Party Service Providers
AiDent may use third-party service providers to support the operation of OccluPro.
These providers may include:
- Website hosting providers
- E-commerce platforms
- Payment processors
- Logistics providers
- Customer relationship management services
- Email providers
- Marketing platforms
- Analytics providers
- Cloud infrastructure providers
- Technical support systems
- Authorized distributors
We may provide these service providers with information only as reasonably necessary for them to perform services on our behalf.
We expect service providers handling Personal Information on our behalf to protect that information appropriately.
10. Sale of Personal Information
AiDent does not sell your Personal Information to third parties.
Where applicable law defines "sale," "sharing," or similar terms more broadly, additional rights or disclosures may apply.
11. Payment Information
If purchases are available through the OccluPro website, payment information may be processed by third-party payment service providers.
AiDent does not intend to directly store complete credit-card information unless explicitly stated otherwise.
Payment providers may process information according to their own privacy and security policies.
12. Information Security
We use reasonable administrative, organizational, and technical safeguards designed to protect Personal Information against:
- Unauthorized access
- Unauthorized disclosure
- Alteration
- Loss
- Destruction
- Misuse
However, no electronic storage system or internet transmission can be guaranteed to be completely secure.
Users are responsible for maintaining the security of their own:
- Computer systems
- Clinic networks
- User credentials
- Passwords
- Patient-management systems
- Locally stored OccluPro records
13. International Data Transfers
OccluPro may operate internationally and work with customers, distributors, service providers, and partners in multiple countries.
Personal Information may therefore be processed in a country other than the country in which you live.
Where required by applicable law, AiDent will use appropriate safeguards for international transfers of Personal Information.
14. Data Retention
We retain Personal Information only for as long as reasonably necessary for the purpose for which it was collected.
This may include periods required to:
- Provide products and services
- Maintain customer accounts
- Maintain warranty records
- Provide technical support
- Fulfill contractual obligations
- Maintain business and transaction records
- Meet regulatory requirements
- Resolve disputes
- Enforce agreements
When Personal Information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.
15. Cookies and Similar Technologies
The OccluPro website may use cookies and similar technologies.
Cookies may be used to:
- Enable website functionality
- Remember user preferences
- Understand how visitors use the website
- Improve website performance
- Conduct analytics
- Support marketing activities
- Maintain website security
You may be able to manage or reject certain cookies through your browser or through cookie-management tools provided on the website.
Disabling some cookies may affect website functionality.
16. Analytics and Advertising Technologies
We may use analytics services to understand how visitors interact with the OccluPro website.
Depending on the services used, they may process information such as:
- IP address
- Browser information
- Device identifiers
- Pages visited
- Website interactions
- Referral information
- Advertising engagement
Where required by applicable law, optional analytics or advertising technologies will be activated only after appropriate consent.
The specific services used may change over time.
17. Social Media
OccluPro may maintain official accounts on platforms such as:
- YouTube
- Other social networks
Interactions with these platforms may be governed by the privacy policies of the respective social-media providers.
Our website may also include social-media buttons, embedded videos, widgets, or other third-party features.
These services may independently collect information such as IP address, device information, or user interactions.
18. Testimonials, Clinical Cases and User Content
OccluPro may publish testimonials, clinical cases, images, videos, reviews, or comments provided by:
- Dental professionals
- Customers
- Key opinion leaders
- Distributors
- Training partners
- Other users
Where such content identifies an individual, appropriate permission should be obtained before publication.
Dental professionals submitting patient-related content are responsible for:
- Obtaining any required patient permission
- Removing patient-identifying information when appropriate
- Complying with applicable patient-privacy requirements
- Ensuring that they are legally permitted to provide the material to AiDent
AiDent may request confirmation of such permission before publishing clinical content.
19. External Websites
The OccluPro website may contain links to external websites operated by:
- Distributors
- Partners
- Educational institutions
- Social networks
- Payment providers
- Other third parties
AiDent does not control the privacy practices or content of those websites.
Users should review the privacy policies of external websites before providing Personal Information.
20. Business Transfers
If AiDent or the OccluPro business is involved in a:
- Merger
- Acquisition
- Corporate restructuring
- Financing
- Sale of assets
- Bankruptcy
- Similar business transaction
Personal Information may be transferred as part of that transaction where permitted by applicable law.
21. Legal Disclosure
AiDent may disclose information when required to do so by:
- Applicable law
- Regulation
- Court order
- Government authority
- Legal process
Information may also be disclosed where reasonably necessary to protect the rights, property, safety, or security of:
- AiDent
- OccluPro
- Customers
- Users
- Employees
- Distributors
- Business partners
- Other persons
22. Children's Privacy
OccluPro products, websites, and services are intended primarily for:
- Dental professionals
- Dental clinics
- Dental laboratories
- Distributors
- Businesses
- Professional users
They are not intended to collect Personal Information directly from children.
We do not knowingly collect Personal Information directly from children under the applicable minimum age without appropriate authorization.
If you believe that Personal Information relating to a child has been improperly submitted to us, please contact:
23. Your Privacy Rights
Depending on where you live, applicable privacy law may provide certain rights relating to your Personal Information.
These may include the right to:
- Request access to your Personal Information
- Request correction of inaccurate information
- Request deletion of Personal Information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Request a portable copy of certain information
- Lodge a complaint with an applicable privacy or data-protection authority
Some rights may be subject to exceptions or limitations under applicable law.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
24. U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional rights under applicable privacy laws.
Where applicable, these rights may include:
- Accessing Personal Information
- Correcting inaccurate information
- Requesting deletion
- Obtaining certain information in portable form
- Opting out of certain uses of Personal Information
- Obtaining information about categories of Personal Information collected and disclosed
AiDent does not sell Personal Information for monetary consideration.
25. European Economic Area, United Kingdom and Other Applicable Privacy Laws
Where applicable privacy legislation such as the GDPR or UK GDPR applies, AiDent may process Personal Information on one or more appropriate legal bases, including:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests
- Consent
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing performed before the consent was withdrawn.
26. Future OccluPro Cloud Services
OccluPro may introduce cloud-based functionality in the future.
Such functionality could potentially include:
- Cloud backup
- Multi-device synchronization
- Remote access
- Case sharing
- Collaboration
- Clinical record storage
- Digital model storage
- Integration with other dental platforms
If AiDent introduces functionality involving the storage or processing of patient-identifiable clinical information, we will revise this Privacy Policy and, where required:
- Provide additional privacy notices
- Establish appropriate security controls
- Establish applicable data-processing agreements
- Obtain required consent
- Define data retention periods
- Define roles and responsibilities regarding patient data
- Implement appropriate international-transfer safeguards
- Provide relevant data-subject rights
Such future services will be governed by the privacy terms applicable at the time they are introduced.
27. Changes to This Privacy Policy
AiDent may update this Privacy Policy from time to time to reflect changes in:
- Products
- Software
- Technology
- Services
- Business operations
- Legal requirements
- Privacy practices
The latest version will be published on the OccluPro website with an updated Last Updated date.
Where changes are material, additional notice may be provided when appropriate.
28. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have questions about how your Personal Information is handled, please contact:
AiDent
OccluPro Privacy Team
Email: occlupro@gmail.com